Contact: Closed 15 May

The UNED is closed on 15 May (San Isidro).

UNEDasiss helplines

• Channels to keep you informed (they do not allow messaging to students). If you want to join our information channels you can do it through one of these links from your mobile phone.
•   Whatsapp
•   Telegram
• Email : unedasiss@adm.uned.es 
• Telephone support (Monday to Friday from 9:00 am to 2:00 pm UTC+01:00).

• +34 91 398 6612

• If you face any technical issues when submitting your UNEDassis application, please call +34 913 98 88 01. We are available on weekdays from 9.00 am to 8.00 pm (UTC+01.00)

Extraordinary Customer Service Period

From 7 April to 9 July the opening hours by telephone and video call will be from Monday to Thursday from 9:00 am to 2:00 pm and from 4:00 pm to 6:00 pm, time zone UTC+02:00. On Fridays, customer services are available from 9:00 am to 2:00 pm. From 14 to 21 April, UNEDasiss will be closed for holidays.

English service: Monday and Wednesday from 4:00 pm to 6:00 pm, time zone UTC+02:00.

French service: Wednesday from 4:00 pm to 6:00 pm, time zone UTC+02:00

Notice:  

Students who are going to study at UNED must contact the Student Service Center (CAE) to be served:

Email (preferred): infouned@adm.uned.es

Telephone: + 34 91 398 6636. Monday to Thursday from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 6:00 pm. Friday from 9:00 a.m to 2:00 p.m.

Face to Face care:

If you need to be attended in person to clarify your doubts about the management of UNEDasiss, you have two types of on-site service: 

• Attention in our office from 9 am to 2 pm from Monday to Friday (Madrid, Spain). To avoid queues and waiting times, you are recommended to make an appointment via the following  link.

• Attention by video call offered from 9 a.m. to 2 p.m., local time in Spain (UTC + 01:00). It is necessary to request an appointment through the following   link.

If you need to be attended in English or French, you must request your appointment by email to unedasiss@adm.uned.es

Our location:

• Edificio Facultad de Educación

• C/ Juan del Rosal,14
• 28040-Madrid (Spain) 

Getting there by bus:

• 82 - Moncloa - Barrio de la Fuentelareina
• 83 - Moncloa - Barrio del Pilar
• 133 - Plaza de Callao - Mirasierra
• U - Ciudad Universitaria - Juan del Rosal ? UNED
• F - Gta. Cuatro Caminos - C. Universitaria
• G - Ciudad Universitaria
• I - Ciudad Universitaria- Somosaguas

Line U. 

Bus stop: next to the Faculty of Psychology, UNED. Unavailable during school holidays.

Line 83 (Moncloa - Barrio del Pilar), Line 133 (Plaza del Callao - Mirasierra) and Line I (Ciudad Universitaria - Somosaguas). 

Bus stop: The “Facultad de veterinaria” bus stops found on both sides of the N-VI motorway (autopista de A Coruña) and linked by a footbridge. UNED buildings can be seen from said stops.

Line 82 (Moncloa - Ciudad Puerta de Hierro) Line F and Line G (Cuatro Caminos - Paraninfo - Filosofía B). 

Bus stop: next to the Faculty of Law (Facultad de Derecho), Complutense University