The PCE complaints/appeals procedure is regulated by Article 21 of UNED’s Regulation on the accreditation of students from international educational systems for enrolment at Spanish universities, published on the following website (Regulations) and by Article 10 of Real Decreto (Royal Decree) 310/2016, of July 29.
Appeals should be made within three working days following the publication of marks. After this period, the online platform meant for such purposes will no longer be available.
The students are required to support their appeal by a sworn declaration. The online application will allow the appeal to be sent only after the sworn declaration has been uploaded.. You can see how to submit a claim in this video
The appeal must be sufficiently justified in order to be admitted. The procedure can also result in a higher, equal or lower mark.
Students can see their marks only when their accreditation application has been accepted. If you have some issues with your application, you must email us at firstname.lastname@example.org
In case some subject or subjects have not been scored yet, students must send an email to email@example.com, indicating the following:
Decisions on appeals
Appeals will be evaluated as soon as they are submitted and a decision on them will be made within 10 days after their submission.
In compliance with the General EU Regulation 679/2016 on Data Protection and current legislation, information on grades or exam claims may not be provided by any means to any person other than the person who performed the tests, except in the case of minors, in which case, to attend to the requests, a document certifying parentage or guardianship must be attached.
How to file a claim for exams